Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use venoriluthiq's digital budgeting platform.
Information We Collect
When you use venoriluthiq's budgeting platform, we collect various types of information to provide you with personalised financial management tools and services. This includes information you provide directly to us and data we gather automatically through your use of our services.
How We Use Your Information
Your data helps us deliver a more effective budgeting experience. We analyse spending patterns to create meaningful budget categories, send relevant financial insights, and protect your account from unauthorised access. We also use aggregated, anonymised data to improve our platform's features and develop new tools that benefit all users.
We never sell your personal financial data to third parties or use it for advertising purposes outside of our platform. Your financial information remains strictly confidential and is used solely to provide you with budgeting services.
Data Sharing and Third Parties
venoriluthiq partners with trusted financial institutions and security providers to deliver our services safely. We share limited data with bank API providers to fetch your transaction information, fraud detection services to protect your accounts, and cloud storage providers who meet strict security standards.
Under Australian Privacy Principles, we may disclose your information when legally required by courts or regulatory bodies, or when necessary to protect the safety of our users or prevent financial fraud. Any such disclosures are made only to the extent required by law.
Your Privacy Rights
Access Your Data
Request a complete copy of the personal information we hold about you, including financial data and usage analytics, delivered within 30 days.
Correct Information
Update or correct any inaccurate personal details directly through your account settings or by contacting our privacy team.
Delete Your Account
Request complete deletion of your account and associated data, with removal typically completed within 60 days of verification.
Data Portability
Export your budget data, transaction history, and account information in a machine-readable format to use with other services.
Data Security Measures
We implement bank-level encryption protocols to protect your financial information both in transit and at rest. Our systems use AES-256 encryption, multi-factor authentication, and regular security audits conducted by independent cybersecurity firms.
Access to your personal data is restricted to authorised venoriluthiq employees who require it for their job functions. Our staff undergo regular privacy training and are bound by strict confidentiality agreements. We also maintain detailed logs of data access and regularly review these for any unusual activity.
International Data Transfers
While venoriluthiq primarily operates within Australia, some of our cloud infrastructure partners maintain servers in other countries with adequate privacy protections. When data is transferred internationally, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions recognised under Australian privacy law.
Your financial data remains subject to Australian privacy protections regardless of where it's processed. We never transfer data to countries without adequate privacy frameworks.
Data Retention
We retain your personal information for as long as your account remains active, plus seven years afterwards to comply with Australian financial record-keeping requirements. Transaction data used for budget analysis is kept for three years to maintain historical spending insights.
When you delete your account, we immediately stop processing your data for budgeting services and begin our deletion process. Some information may be retained longer if required for legal compliance, fraud prevention, or legitimate business purposes, but we minimise retention periods wherever possible.
Cookies and Tracking
Our platform uses essential cookies to maintain your login session and remember your preferences. We also use analytics cookies to understand how users navigate our budgeting tools, helping us identify areas for improvement.
You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality. We don't use tracking cookies for advertising purposes or share cookie data with external advertising networks.
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. When updates are made, we'll notify active users via email and display a notice on our platform for 30 days.
Continued use of venoriluthiq's services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can delete your account before the new policy takes effect.
Privacy Questions?
Contact our Privacy Officer at privacy@venoriluthiq.com
Write to us at 185 Spring St, Melbourne VIC 3000, Australia
Call +61403251942 during business hours (9 AM - 5 PM AEST)